Field Notes / 2026
On the record from inside the agentic economy
Interviews and evidence records with the people building an economy where the customer is software. Dated, located, sourced.
By Katja Forbes, author of Machine Customers: The Evolution Has Begun.
The desk / 01
What this is
Dispatches
Occasional long-form interviews with operators, analysts and builders who are already dealing with machine customers. Occasional means when there is someone worth an hour, not weekly.
Dispatch 1Landscapes
Evidence boards. Every entry names its source and states how well it has been verified. The first maps financial services products built for AI agents as the customer.
Financial services for AI agentsBriefings
A closed annual programme for organisations: a quarterly briefing written for your market and a live session with your leadership team each quarter. Six organisations, no more.
How it worksRecent additions
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A private briefing service
For organisations
Quarterly briefing
One document a quarter, written for your sector and your decisions, not a generic trends report. What changed, what it means for your margin and your customer access, what to do before the next quarter.
Quarterly session
A live working session with your executive team on the briefing. Questions, disagreement, decisions.
Six seats
Capped at six organisations a year so the work stays specific. Annual programme, invoiced annually in advance.
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Dispatches, landscapes and writing on machine customers and commercial sovereignty.